Refund and Privacy Policy
Refund Policy
Any customer unsatisfied with the Company’s sharpening services of their items, that customer has 7 business days to contact TheKnifeGuy.com regarding the issue. The Company will seek to make any adjustment to meet the satisfaction of the Customer.
This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from TheKnifeGuy.com, a division of the Arizona based Company JPI (the “Site”).
Privacy Policy
Cookies: Data files placed on your device that often include a unique identifier.
Log Files: These track your actions on the Site, including your IP address, browser type, Internet service provider, and more.
Web Beacons: Electronic files that track how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain details like your name, billing and shipping addresses, payment information (including credit card numbers), email, and phone number. This is referred to as “Order Information.”
In this Privacy Policy, we refer to both Device Information and Order Information as “Personal Information.”
How We Use Your Personal Information
Order Fulfillment: We use Order Information to process and fulfill orders, including payment processing, shipping arrangements, and sending invoices/order confirmations.
Communication: We may communicate with you about your order, promotions, or any inquiries.
Risk & Fraud Prevention: We use your data to identify potential risks or fraud.
Personalized Marketing: We may use your information to send you relevant product or service ads based on your preferences.
We also use Device Information to improve the Site, screen for fraud, and optimize user experience through analytics and advertising campaigns.
Sharing Your Personal Information
Behavioral Advertising
Do Not Track
Your Rights
Data Retention
Changes to This Privacy Policy
Minors
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: team@thekinfeguy.com
Mailing Address: